Last updated: September 9, 2026
Something not working as expected, or have a question? Write to us and we'll get back to you. No long forms or tickets: just an email and a person on the other side.
We reply within two business days. If you're writing about a bug, tell us what you were doing, what you expected to happen and what happened instead. If you can, add a screenshot and your phone model.
I didn't get the confirmation email.
Check your spam folder and search for “Fasting For You”. If it still doesn't show up, write to us from the email you signed up with and we'll activate your account manually.
The calories for a meal don't look right.
Tap the meal and edit it: you can adjust the portion of each ingredient and the totals are recalculated. If the analysis failed and you see “We couldn't analyze this meal”, tap Retry.
I want to change my fasting plan.
In your profile, go to My fast and then Customize my fast. You can change the protocol and the times whenever you want.
I'm not getting notifications.
In iOS Settings, find Fasting For You and check that notifications are allowed. Inside the app, reminders for each supplement are turned on one by one from the supplements screen.
You can delete it from the app, in your profile, under Account & privacy. You can also do it from this page. Your fasting, meal, weight and photo data is erased, and it can't be undone.
Fasting For You is a wellness app, not a medical device, and it does not replace the advice of a health professional. Talk to your doctor before you start fasting, especially if you are pregnant or breastfeeding, have diabetes or an eating disorder, or take medication.